I STILL HAVE A FEW QUESTIONS
Frequently Asked Questions
Cancellation Policy
Appointments must be cancelled 72 hours prior to the scheduled appointment date in order to avoid penalty charges. Appointments cancelled after the 72 hour timeframe may be subject to a cancellation fee equal to 50% of the total services booked.
No show/No call
We understand that unexpected emergencies and illnesses are sometimes inevitable and out of our control. We ask that you do your best to let us know if you absolutely cannot make your appointment.
Rescheduling
Appointments can be rescheduled up to 24 hours prior to the original appointment time and date without penalty. We ask that you refrain from having to reschedule your appointment more than 2 consecutive times as it will result in cancellation of your appointment.
Tardiness
Appointments are subject to cancellation with penalty fees in the event a client is 20 minutes (or later) In the event a client is late to 2 or more consecutive appointments (20 minutes or later) they may forfeit the ability to schedule future appointments.
What color line do you use?
I chose my color line and professional products based on performance, health, and environmental consciousness.. I use Kevin Murphy Color.Me, a non-ammoniated color line that gently moisurizes, rejuvenates, and imparts incredible shine thanks to the shades rich in honey,pomegranate, shea butter, rose hips and aloe vera. If you have allergies or are prone to sensitivity, please request a hair test by texting 301.388.8977 or emailing nikki@revolt-hairstudio.com.
My appointment is going to take 6-8 hours! Any tips/advice on what to wear, what to bring?
Wear comfortable clothes! You will be sitting for a long period of time. We offer light snacks and drinks, however feel free to order some DoorDash or UberEats to be delivered to the studio while you’re processing.
Just a trim?
This is a haircut.
Do you take walk-ins?
No. An appointment is required in advance, but feel free to text us at 301.388.8977, as we might have a last minute opening at any given time.
Text-based?
At Revolt Hair Studio, all appointment inquiries are made via text or email. If you’ve ever called the salon, you may have heard my voicemail directing you to hang up and send a text/email instead! Why? This allows us to keep all inquiries and communications documented and easy to reference if and when needed. It also leaves little to no room for miscommunication and/or mistakes, promotes transparency, and lastly – boundaries! This process helps to safeguard me, as the stylist, and you! *When texting or emailing Revolt Hair Studio, please allow 24-48 business hours for a response.
Premium Appointment?
If you’d like to book an appointment time that is not available on the Revolt Hair Studio appointment site, you can text to inquire about a premium appointment at a price increase of up to (but not limited to) 1.5x. This applies to evening (non-haircut) appointments starting at 5pm or later, Sundays/Mondays, and holidays. Holidays may be subject to higher price increases. Availability is limited and may not be guaranteed.
Retail
We carry Kevin Murphy as our main color and retail product line, as well as Cult + King, K18, and Oligo. Go to our Product page here.
Do you offer gift certificates?
We offer eGiftcards!
Do you do any dry-cutting?
I do! I believe in the saying “dry hair does not lie!” I cut hair after it has been dried 99.9% of the time. This method allows me to manage the length/density of your hair with more accuracy.
Keratin Smoothing?
I use Cezanne. The Cezanne Keratin Treatment smooths all hair types, including straight, wavy, textured and curly hair. Unlike other keratin smoothing treatments, is free of formaldehyde and harsh chemicals, requires no downtime and gives you smooth, frizz-free hair that will last up to five months. The treatment also reduces blow dry time by up to 30%, condition hair, repair damage, and add moisture to dry hair.
What type of blow dryer do you use?
Dyson Supersonic hair dryer, Professional Edition. Dyson Supersonic hair dryer is engineered to protect hair with fast drying and controlled styling. It is my dryer of choice for managing style and preventing heat damage to their hair.
What methods of payment do you accept?
Major credit cards such as Visa, Mastercard, Discover, AMEX, cash, ApplePay.
Do you allow children in your salon suite?
Due to safety considerations and limited space, children are not permitted in the salon.
Where are you located?
Revolt Hair Studio is located inside Sola Salon Suites in the Westview Promenade, next to Champions Billiards and across from Chicos. Ample parking is available in the front and back of the building.
What do I do when I arrive?
Once you’ve arrived at your appointment, please text us at 301.388.8977 to let us know you’re here! You will receive a text back to let you know that we are ready for you.
Are you hiring?
Not at the moment, but you can send inquiries to nikki@revolt-hairstudio.com
How do you handle clients who exhibit inappropriate or offensive behavior?
Revolt Hair Studio has a zero tolerance policy when it comes to hate speech, racism, and inappropriate behavior. We reserve the right to refuse service to anyone at any given time. If inappropriate/offensive behavior or language is used, you will be asked to leave the salon and a fee equal to the service total may be charged to the credit card on file.